Family Club Terms & Conditions

Membership of the Dosa Hut Sunshine Coast Family Club is open to Australian residents aged 18 years or over.

A valid Australian mobile number is required to join. It identifies your membership, and is how we recognise you when you return.

Employees of the venue and their immediate families may join, but are not eligible to receive welcome rewards.

New members receive one welcome reward, issued at random from the current reward pool. The reward you receive is determined at the moment you scratch and cannot be chosen, exchanged or swapped.

The current pool is: 30% off your bill up to a maximum of $25, $5 off your bill, one free Mango Lassi, and one free serve of Biryani.

Welcome rewards are valid for dine-in only. They are not transferable, hold no cash value, cannot be exchanged for cash, and cannot be combined with any other offer, discount or promotion.

Each reward is issued with a unique code. A reward becomes active 12 hours after it is issued and cannot be redeemed before that time.

Once active, a reward is valid for 30 days. Any reward not redeemed within that window expires and cannot be reinstated.

A reward code may be redeemed once only, in person at the counter, with a staff member present. Codes presented by screenshot, forwarded message or any means other than the member's own device may be refused.

Strictly one membership per mobile number. Attempting to register more than once — including with a different name, email or suburb — does not create a second membership and does not issue a second welcome reward.

If a number is already registered, the member is recognised and no further reward is issued.

By joining, you consent to receiving WhatsApp messages from us about your membership, and emails if you give us your address. These include transactional messages, such as your verification code and reward details, and promotional messages about offers, events and menu changes.

You may opt out of promotional messages at any time — reply STOP to any WhatsApp message, or use the unsubscribe link in any email. Transactional messages relating to a reward you already hold may still be sent.

We do not sell or share your contact details with third parties for their own marketing.

Any attempt to obtain rewards by fraud, misrepresentation, automated means, duplicate registration or interference with the system will result in immediate disqualification.

We may cancel any membership and void any reward, issued or unredeemed, where we reasonably believe these terms have been breached. Our decision in these matters is final.

Dosa Hut Sunshine Coast reserves the right to change these terms, alter the reward pool, or suspend or end the Family Club at any time, without prior notice.

Changes take effect when published on this page. Rewards already issued and still within their validity window will be honoured on the terms that applied when they were issued.

Questions about your membership or a reward should be directed to the Dosa Hut Sunshine Coast branch.