Privacy Policy

1. 1.Information We Collect

   When you join the Dosa Hut Sunshine Coast Family Club, we collect your name, Australian mobile number, suburb and, if you choose to give it, your email address. Your verification code is sent to you by WhatsApp or by email. This information is provided voluntarily by you through our registration form.

2. 2.How We Use Your Information

   We use your information to:

   • Send your welcome reward and unique reward code via Email or WhatsApp.
   • Send exclusive member offers, promotions, and seasonal rewards.
   • Notify you of new menu items, events, and news relevant to Dosa Hut Sunshine Coast in the Brisbane region.
   • Record your reward redemptions to prevent duplicate use.

3. 3.How We Store Your Information

   Your information is stored securely in our cloud database, hosted in Australia. Access is restricted to authorised Dosa Hut Sunshine Coast staff only.

4. 4.Communications & Marketing

   By joining the Family Club, you consent to receiving promotional messages, offers, and reward notifications from Dosa Hut Sunshine Coast via Email and WhatsApp. You can opt out at any time by clicking the unsubscribe link in our emails or replying STOP to any WhatsApp message. We will honour all opt-out requests promptly.

5. 5.Sharing Your Information

   We do not sell, rent, or trade your personal information to third parties. We may share your information with our communication service providers solely to deliver notifications on our behalf, under strict confidentiality obligations.

6. 6.Your Rights

   You have the right to:

   • Request access to the personal information we hold about you.
   • Request correction of inaccurate information.
   • Request deletion of your information from our database.
   • Withdraw your marketing consent at any time.

7. 7.Contact

   For privacy enquiries regarding our Brisbane / Sunshine Coast operations, contact Dosa Hut Sunshine Coast via your nearest branch or email privacy@dosahut.com.au.

To exercise any of these rights, please contact us.